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Vouchmeter score

1.7Poorly ratedfrom 31 reviews

Select a bar to filter reviews by rating. The score is the average of published reviews, with recent reviews counting more. Read it together with the review count. How scores work

  1. Priya N.

    IN · 13 reviews

    Impossible to reach anyone

    A transfer to my family vanished for two weeks and support had no answers. Closing my account took over a month of emails. My account was frozen for a routine check and I could not pay rent for nine days.

    Date of experience: 9 Oct 2026

  2. Mateo S.

    BR · 14 reviews

    Transfer lost for two weeks

    There is no phone line and the chat bot goes in circles. My account was frozen for a routine check and I could not pay rent for nine days. A transfer to my family vanished for two weeks and support had no answers.

    Date of experience: 3 Oct 2026

  3. Jonah B.

    US · 15 reviews

    Exchange rate was not as shown

    Closing my account took over a month of emails. The rate shown before sending was not the rate I got. My account was frozen for a routine check and I could not pay rent for nine days.

    Date of experience: 22 Sept 2026

  4. Inês D.

    PT · 12 reviews

    Account frozen without warning

    My account was frozen for a routine check and I could not pay rent for nine days. Closing my account took over a month of emails. There is no phone line and the chat bot goes in circles.

    Date of experience: 28 Aug 2026

  5. Aiko T.

    JP · 11 reviews

    Account frozen without warning

    A transfer to my family vanished for two weeks and support had no answers. The rate shown before sending was not the rate I got. My account was frozen for a routine check and I could not pay rent for nine days.

    Date of experience: 28 Aug 2026

  6. Nora E.

    NO · 13 reviews

    Transfer lost for two weeks

    My account was frozen for a routine check and I could not pay rent for nine days. Closing my account took over a month of emails.

    Date of experience: 3 Aug 2026

  7. Oliver B.

    IE · 14 reviews

    Exchange rate was not as shown

    A transfer to my family vanished for two weeks and support had no answers. My account was frozen for a routine check and I could not pay rent for nine days. Closing my account took over a month of emails.

    Date of experience: 22 May 2026