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IN · 13 reviews
A transfer to my family vanished for two weeks and support had no answers. Closing my account took over a month of emails. My account was frozen for a routine check and I could not pay rent for nine days.
Date of experience: 9 Oct 2026
FR · 11 reviews
There is no phone line and the chat bot goes in circles. A transfer to my family vanished for two weeks and support had no answers.
Date of experience: 16 Oct 2026
BR · 14 reviews
There is no phone line and the chat bot goes in circles. My account was frozen for a routine check and I could not pay rent for nine days. A transfer to my family vanished for two weeks and support had no answers.
Date of experience: 3 Oct 2026
US · 15 reviews
Closing my account took over a month of emails. The rate shown before sending was not the rate I got. My account was frozen for a routine check and I could not pay rent for nine days.
Date of experience: 22 Sept 2026
GB · 12 reviews
Closing my account took over a month of emails. There is no phone line and the chat bot goes in circles. The rate shown before sending was not the rate I got.
Date of experience: 27 Sept 2026
PT · 12 reviews
My account was frozen for a routine check and I could not pay rent for nine days. Closing my account took over a month of emails. There is no phone line and the chat bot goes in circles.
Date of experience: 28 Aug 2026
JP · 11 reviews
A transfer to my family vanished for two weeks and support had no answers. The rate shown before sending was not the rate I got. My account was frozen for a routine check and I could not pay rent for nine days.
Date of experience: 28 Aug 2026
NO · 13 reviews
My account was frozen for a routine check and I could not pay rent for nine days. Closing my account took over a month of emails.
Date of experience: 3 Aug 2026
ES · 12 reviews
Support is polite but scripted. Everything works, though the transfer limits are lower than I need.
Date of experience: 7 Aug 2026
LB · 9 reviews
The app is good but identity checks took a week longer than promised. Support is polite but scripted.
Date of experience: 27 Jul 2026