Reviewer
Software engineer. I notice the small details.
Kwame M.
GH · 11 reviews
Delivery is fine but waiting for the surgery to approve can take days. The subscription is easy to start and harder to find how to cancel.
Date of experience: 29 Sept 2026
Kwame M.
GH · 11 reviews
Ordered on Monday afternoon and the laptop was at my door by Tuesday lunchtime. My headphones stopped charging after eight months and the replacement came within a week. The product pages list every port and spec, so I knew exactly what I was getting.
Date of experience: 1 Oct 2026
Reply from Northwind Electronics1 month ago
Really glad to hear it. Thank you for choosing us.
Kwame M.
GH · 11 reviews
The cheap fare doubled once bags and seats were added at the last step. Our flight was cancelled the night before and the only option offered was a voucher.
Date of experience: 28 Jul 2026
Kwame M.
GH · 11 reviews
There is no phone line and the chat bot goes in circles.
Date of experience: 10 Jul 2026
Kwame M.
GH · 11 reviews
The engineer arrived within the booked slot and had the boiler running in an hour. He explained what was wrong and what could wait, rather than upselling.
Date of experience: 8 Jul 2026
Kwame M.
GH · 11 reviews
A payment was blocked by mistake and support fixed it within the hour. Used the card in four countries with no fees and fair exchange rates.
Date of experience: 9 May 2026
Reply from Harbourline Bank5 months ago
Thank you for taking the time to share this. We will pass your kind words on to the team.
Kwame M.
GH · 11 reviews
We moved our team of eight over in an afternoon and nobody needed training. Boards, timelines and docs in one place means fewer tabs open all day.
Date of experience: 3 May 2026
Kwame M.
GH · 11 reviews
The itinerary was packed but never rushed, and the hotels were spotless. Clear documents before departure meant no surprises at the airport.
Date of experience: 5 Apr 2026
Kwame M.
GH · 11 reviews
Delivery fees have crept up over the year. Some orders are perfect, others arrive forty minutes late.
Date of experience: 29 Jan 2026
Kwame M.
GH · 11 reviews
My headphones stopped charging after eight months and the replacement came within a week. The chat team helped me pick between two monitors and were honest about the cheaper one being enough. Packaging was sturdy and nothing was rattling around in the box.
Date of experience: 19 Dec 2024
Reply from Northwind Electronics20 Dec 2024
Thanks for the lovely review. We are glad everything went smoothly and hope to see you again.