Jonah B.
US · 15 reviews
Lost luggage and silence
Our flight was cancelled the night before and the only option offered was a voucher. My bag went missing and three weeks of emails have produced nothing.
Date of experience: 9 Feb 2026
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Reviews
Write a review- Mateo S.
BR · 14 reviews
Lost luggage and silence
Our flight was cancelled the night before and the only option offered was a voucher. We waited six hours at the gate without a single announcement.
Date of experience: 26 Jan 2026
- Nora E.
NO · 13 reviews
Hidden fees everywhere
We waited six hours at the gate without a single announcement. My bag went missing and three weeks of emails have produced nothing.
Date of experience: 24 Jan 2026
- Lena F.
AT · 11 reviews
Never again
Our flight was cancelled the night before and the only option offered was a voucher.
Date of experience: 15 Jan 2026
- Hannah N.
CZ · 11 reviews
Hidden fees everywhere
The compensation form keeps failing and nobody answers the chat. My bag went missing and three weeks of emails have produced nothing.
Date of experience: 7 Jan 2026
- Daniel K.
KR · 13 reviews
Lost luggage and silence
Our flight was cancelled the night before and the only option offered was a voucher.
Date of experience: 12 Dec 2024
- Lena F.
AT · 11 reviews
Six hours delayed and no updates
We waited six hours at the gate without a single announcement. My bag went missing and three weeks of emails have produced nothing.
Date of experience: 27 Nov 2024
- Ethan W.
IE · 13 reviews
Flight cancelled, no help
Our flight was cancelled the night before and the only option offered was a voucher.
Date of experience: 26 Nov 2024
- Inês D.
PT · 12 reviews
Flight cancelled, no help
The compensation form keeps failing and nobody answers the chat. Our flight was cancelled the night before and the only option offered was a voucher.
Date of experience: 11 Nov 2024
- Samuel A.
GB · 12 reviews
Lost luggage and silence
We waited six hours at the gate without a single announcement. The cheap fare doubled once bags and seats were added at the last step. My bag went missing and three weeks of emails have produced nothing.
Date of experience: 27 Oct 2024