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Reviewer

Hannah Novak

  • 11 reviews
  • Czechia
  • Member since 10 Jul 2024

I write reviews when a company surprises me, for better or worse.

Reviews11

  • ForkfulDemo brand

    Hannah N.

    CZ · 11 reviews

    Support just closes the chat

    I was charged twice for one order and it took weeks to sort out. The chat agent closed the conversation while I was still typing. Everything arrived cold and the refund request was declined.

    Date of experience: 22 Jun 2026

  • CoinpostDemo brand

    Hannah N.

    CZ · 11 reviews

    Okay but the fees add up

    The app is good but identity checks took a week longer than promised.

    Date of experience: 25 Jun 2026

  • Thread & LoomDemo brand

    Hannah N.

    CZ · 11 reviews

    Quality good, sizing odd

    I like the jumper but it took twelve days to arrive. Returns are free but the label had to be requested by email.

    Date of experience: 23 Jun 2026

  • Harbourline BankDemo brand

    Hannah N.

    CZ · 11 reviews

    Invited

    Support that actually helps

    A payment was blocked by mistake and support fixed it within the hour.

    Date of experience: 5 May 2026

    Reply from Harbourline Bank5 months ago

    Thanks for the lovely review. We are glad everything went smoothly and hope to see you again.

  • Lumen AudioDemo brand

    Hannah N.

    CZ · 11 reviews

    Next-day delivery that was actually next day

    Packaging was sturdy and nothing was rattling around in the box. The product pages list every port and spec, so I knew exactly what I was getting. My headphones stopped charging after eight months and the replacement came within a week.

    Date of experience: 9 Apr 2026

  • Fjord TravelDemo brand

    Hannah N.

    CZ · 11 reviews

    Worth every penny

    The itinerary was packed but never rushed, and the hotels were spotless. Small group, great food and a driver who made us feel at home.

    Date of experience: 20 Mar 2026

    Reply from Fjord Travel7 months ago

    Really glad to hear it. Thank you for choosing us.

  • Skylark AirDemo brand

    Hannah N.

    CZ · 11 reviews

    Hidden fees everywhere

    The compensation form keeps failing and nobody answers the chat. My bag went missing and three weeks of emails have produced nothing.

    Date of experience: 7 Jan 2026

  • StackwiseDemo brand

    Hannah N.

    CZ · 11 reviews

    Invited

    Simple setup, great support

    We moved our team of eight over in an afternoon and nobody needed training. It has not gone down once in the year we have used it. Support answered a billing question within twenty minutes on a Sunday.

    Date of experience: 28 Dec 2025