Sofia R.
IT · 12 reviews
Flight cancelled, no help
We waited six hours at the gate without a single announcement. The compensation form keeps failing and nobody answers the chat.
Date of experience: 5 Jun 2026
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Reviews
Write a review- Elena P.
BG · 11 reviews
Flight cancelled, no help
The compensation form keeps failing and nobody answers the chat. My bag went missing and three weeks of emails have produced nothing. We waited six hours at the gate without a single announcement.
Date of experience: 4 Jun 2026
- Maya L.
SE · 12 reviews
Lost luggage and silence
My bag went missing and three weeks of emails have produced nothing.
Date of experience: 14 May 2026
- Priya N.
IN · 13 reviews
Hidden fees everywhere
Our flight was cancelled the night before and the only option offered was a voucher.
Date of experience: 15 May 2026
- Aiko T.
JP · 11 reviews
Six hours delayed and no updates
Our flight was cancelled the night before and the only option offered was a voucher. We waited six hours at the gate without a single announcement.
Date of experience: 3 May 2026
- Chloé M.
BE · 11 reviews
Lost luggage and silence
The compensation form keeps failing and nobody answers the chat. Our flight was cancelled the night before and the only option offered was a voucher.
Date of experience: 30 Apr 2026
- Omar H.
LB · 9 reviews
Six hours delayed and no updates
My bag went missing and three weeks of emails have produced nothing. We waited six hours at the gate without a single announcement.
Date of experience: 17 Apr 2026
- Grace O.
NG · 13 reviews
Six hours delayed and no updates
The cheap fare doubled once bags and seats were added at the last step.
Date of experience: 5 Apr 2026
- Zara A.
PK · 11 reviews
Hidden fees everywhere
My bag went missing and three weeks of emails have produced nothing. The compensation form keeps failing and nobody answers the chat. The cheap fare doubled once bags and seats were added at the last step.
Date of experience: 3 Apr 2026
- Samuel A.
GB · 12 reviews
Flight cancelled, no help
Our flight was cancelled the night before and the only option offered was a voucher. The compensation form keeps failing and nobody answers the chat.
Date of experience: 14 Mar 2026