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CZ · 11 reviews
The compensation form keeps failing and nobody answers the chat. The cheap fare doubled once bags and seats were added at the last step. We waited six hours at the gate without a single announcement.
Date of experience: 30 Oct 2024
BE · 11 reviews
The compensation form keeps failing and nobody answers the chat. We waited six hours at the gate without a single announcement. Our flight was cancelled the night before and the only option offered was a voucher.
Date of experience: 3 Nov 2024
PK · 11 reviews
The compensation form keeps failing and nobody answers the chat. We waited six hours at the gate without a single announcement. My bag went missing and three weeks of emails have produced nothing.
Date of experience: 13 Oct 2024
NG · 13 reviews
My bag went missing and three weeks of emails have produced nothing. The cheap fare doubled once bags and seats were added at the last step.
Date of experience: 7 Oct 2024
GB · 13 reviews
We waited six hours at the gate without a single announcement. My bag went missing and three weeks of emails have produced nothing.
Date of experience: 5 Oct 2024
IN · 13 reviews
The compensation form keeps failing and nobody answers the chat. We waited six hours at the gate without a single announcement.
Date of experience: 16 Oct 2024