Maya L.
SE · 12 reviews
Hit and miss
Delivery fees have crept up over the year. Some orders are perfect, others arrive forty minutes late.
Date of experience: 7 Sept 2026
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Reviews
Write a review21 reviews match your filters
- Ravi K.
GB · 13 reviews
Good food, unreliable timing
Delivery fees have crept up over the year. The tracking map often shows the rider going the wrong way. Some orders are perfect, others arrive forty minutes late.
Date of experience: 5 Sept 2026
- Elena P.
BG · 11 reviews
Order never arrived
The rider left the bag in the rain outside the wrong building. I was charged twice for one order and it took weeks to sort out.
Date of experience: 28 Aug 2026
- Aiko T.
JP · 11 reviews
Good food, unreliable timing
The tracking map often shows the rider going the wrong way. Delivery fees have crept up over the year.
Date of experience: 18 Aug 2026
- Chloé M.
BE · 11 reviews
Order never arrived
The app marked my order delivered but nothing came. I was charged twice for one order and it took weeks to sort out. The chat agent closed the conversation while I was still typing.
Date of experience: 23 Jul 2026
- Hannah N.
CZ · 11 reviews
Support just closes the chat
I was charged twice for one order and it took weeks to sort out. The chat agent closed the conversation while I was still typing. Everything arrived cold and the refund request was declined.
Date of experience: 22 Jun 2026
- Felix W.
DE · 12 reviews
Fine when it works
Some orders are perfect, others arrive forty minutes late. The tracking map often shows the rider going the wrong way.
Date of experience: 6 Jun 2026
- Lucas M.
FR · 11 reviews
Cold food and no refund
The app marked my order delivered but nothing came. The rider left the bag in the rain outside the wrong building. Everything arrived cold and the refund request was declined.
Date of experience: 25 Jun 2026
- Nora E.
NO · 13 reviews
Cold food and no refund
Everything arrived cold and the refund request was declined. The app marked my order delivered but nothing came.
Date of experience: 5 Jun 2026
- Lena F.
AT · 11 reviews
Order never arrived
The rider left the bag in the rain outside the wrong building. The app marked my order delivered but nothing came.
Date of experience: 1 May 2026