Tomás H.
ES · 12 reviews
Cold food and no refund
The chat agent closed the conversation while I was still typing.
Date of experience: 31 Jan 2026
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Reviews
Write a review- Oliver B.
IE · 14 reviews
Charged twice
The chat agent closed the conversation while I was still typing. The rider left the bag in the rain outside the wrong building.
Date of experience: 18 Jan 2026
- Zara A.
PK · 11 reviews
Fine when it works
Delivery fees have crept up over the year.
Date of experience: 12 Jan 2026
- Mila K.
HR · 12 reviews
Support just closes the chat
The chat agent closed the conversation while I was still typing.
Date of experience: 3 Jan 2026
- Priya N.
IN · 13 reviews
Hit and miss
The tracking map often shows the rider going the wrong way. Delivery fees have crept up over the year. Some orders are perfect, others arrive forty minutes late.
Date of experience: 5 Jan 2026
- Samuel A.
GB · 12 reviews
Order never arrived
The chat agent closed the conversation while I was still typing. I was charged twice for one order and it took weeks to sort out. Everything arrived cold and the refund request was declined.
Date of experience: 13 Dec 2024
- Tomás H.
ES · 12 reviews
Fine when it works
The tracking map often shows the rider going the wrong way.
Date of experience: 7 Nov 2024
- Nora E.
NO · 13 reviews
Fine when it works
Some orders are perfect, others arrive forty minutes late. The tracking map often shows the rider going the wrong way. Delivery fees have crept up over the year.
Date of experience: 2 Oct 2024