Ravi K.
GB · 13 reviews
Exchange rate was not as shown
My account was frozen for a routine check and I could not pay rent for nine days.
Date of experience: 5 Feb 2026
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Reviews
Write a review30 reviews match your filters
- Lena F.
AT · 11 reviews
Impossible to reach anyone
Closing my account took over a month of emails.
Date of experience: 17 Jan 2026
- Mila K.
HR · 12 reviews
Account frozen without warning
A transfer to my family vanished for two weeks and support had no answers. Closing my account took over a month of emails.
Date of experience: 16 Jan 2026
- Elena P.
BG · 11 reviews
Good app, slow verification
Fees for larger transfers are not obvious until the final screen.
Date of experience: 6 Dec 2024
- Inês D.
PT · 12 reviews
Good app, slow verification
Fees for larger transfers are not obvious until the final screen. Everything works, though the transfer limits are lower than I need. The app is good but identity checks took a week longer than promised.
Date of experience: 21 Oct 2024
- Tomás H.
ES · 12 reviews
Transfer lost for two weeks
The rate shown before sending was not the rate I got.
Date of experience: 31 Oct 2024
- Daniel K.
KR · 13 reviews
Fine for daily use
The app is good but identity checks took a week longer than promised. Everything works, though the transfer limits are lower than I need. Fees for larger transfers are not obvious until the final screen.
Date of experience: 18 Sept 2024
- Maya L.
SE · 12 reviews
Impossible to reach anyone
A transfer to my family vanished for two weeks and support had no answers. Closing my account took over a month of emails.
Date of experience: 2 Oct 2024
- Jonah B.
US · 15 reviews
Account frozen without warning
A transfer to my family vanished for two weeks and support had no answers.
Date of experience: 1 Oct 2024
- Chloé M.
BE · 11 reviews
Account frozen without warning
A transfer to my family vanished for two weeks and support had no answers. My account was frozen for a routine check and I could not pay rent for nine days. The rate shown before sending was not the rate I got.
Date of experience: 29 Sept 2024