Elena P.
BG · 11 reviews
Order never arrived
The rider left the bag in the rain outside the wrong building. I was charged twice for one order and it took weeks to sort out.
Date of experience: 28 Aug 2026
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Reviews
Write a review8 reviews match your filters
- Chloé M.
BE · 11 reviews
Order never arrived
The app marked my order delivered but nothing came. I was charged twice for one order and it took weeks to sort out. The chat agent closed the conversation while I was still typing.
Date of experience: 23 Jul 2026
- Hannah N.
CZ · 11 reviews
Support just closes the chat
I was charged twice for one order and it took weeks to sort out. The chat agent closed the conversation while I was still typing. Everything arrived cold and the refund request was declined.
Date of experience: 22 Jun 2026
- Lucas M.
FR · 11 reviews
Cold food and no refund
The app marked my order delivered but nothing came. The rider left the bag in the rain outside the wrong building. Everything arrived cold and the refund request was declined.
Date of experience: 25 Jun 2026
- Lena F.
AT · 11 reviews
Order never arrived
The rider left the bag in the rain outside the wrong building. The app marked my order delivered but nothing came.
Date of experience: 1 May 2026
- Sofia R.
IT · 12 reviews
Charged twice
The rider left the bag in the rain outside the wrong building.
Date of experience: 9 Mar 2026
- Mila K.
HR · 12 reviews
Support just closes the chat
The chat agent closed the conversation while I was still typing.
Date of experience: 3 Jan 2026
- Samuel A.
GB · 12 reviews
Order never arrived
The chat agent closed the conversation while I was still typing. I was charged twice for one order and it took weeks to sort out. Everything arrived cold and the refund request was declined.
Date of experience: 13 Dec 2024