Felix W.
DE · 12 reviews
Transfer lost for two weeks
My account was frozen for a routine check and I could not pay rent for nine days.
Date of experience: 7 May 2026
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Write a review17 reviews match your filters
- Sofia R.
IT · 12 reviews
Exchange rate was not as shown
Closing my account took over a month of emails.
Date of experience: 18 Mar 2026
- Lena F.
AT · 11 reviews
Impossible to reach anyone
Closing my account took over a month of emails.
Date of experience: 17 Jan 2026
- Mila K.
HR · 12 reviews
Account frozen without warning
A transfer to my family vanished for two weeks and support had no answers. Closing my account took over a month of emails.
Date of experience: 16 Jan 2026
- Maya L.
SE · 12 reviews
Impossible to reach anyone
A transfer to my family vanished for two weeks and support had no answers. Closing my account took over a month of emails.
Date of experience: 2 Oct 2024
- Jonah B.
US · 15 reviews
Account frozen without warning
A transfer to my family vanished for two weeks and support had no answers.
Date of experience: 1 Oct 2024
- Chloé M.
BE · 11 reviews
Account frozen without warning
A transfer to my family vanished for two weeks and support had no answers. My account was frozen for a routine check and I could not pay rent for nine days. The rate shown before sending was not the rate I got.
Date of experience: 29 Sept 2024